Frequently Asked Questions

Find quick answers to your questions below...

Order Status How do I check the status of my order? How do I cancel or edit my order? How do I track my order? Where is the rest of my order? When will I be receiving my backorder?	Guarantee Guaranteed Discounted Prices Guaranteed Privacy Guaranteed Security
My Account How do I create an account? How do I edit my account information? What are our shipping methods? How do I reset my password? What is your return policy? What do I do if I received the wrong product? When will my order ship? Where do our products ship from?	Pricing and Billing What are our payment methods? Charges on my card that I do not recognize. How can I get a copy of my invoice? When will my account be credited after a credit memo? When will my credit card be charged? How does our Price Match Guarantee work?
Our products Why are our products so in-expensive? What do tens units include? What is the difference between tens units and ems units?	Buyer's Guide How do I search for my product of interest? How do I navigate your website? How do I use or apply for a coupon code?
	Additional Support How can I contact you?